What payment methods do you accept?

We accept most major credit cards including Visa, MasterCard, American Express, and Discover. We also support Amazon Pay and PayPal.

How do you ship orders?

We ship via USPS & UPS. We currently only offer standard shipping on our website.  If in need of any expedited options please contact us for more information at: sandra@rocks2rings.net.

Is signature required on shipping? Can you ship to a PO Box?

Shipments do not require a signature upon delivery, unless requested.  All PO Box orders will ship via USPS.

When will I be charged?

When you place your order, a pending charge will show on your account during processing. Once your order has shipped, the charge will be posted. 

Are the crystals real?

All Moldavite comes directly from a miner in the Czech Republic whom I have known for more than 14 years. On top of this, each crystal is individually lab tested and certified to ensure authenticity. A certificate of authenticity is included with every order.

Can jewelry cause allergies?

Gold may contain certain alloys that may cause allergies for people allergic to copper, silver or zinc. Keep this in mind if you have allergies to any of these metals.  If a reaction does occur, please stop use until you are able to speak to a doctor.  As always, please contact us with any questions or concerns at sandra@rocks2rings.net.  

How should I store my jewelry?

Your jewelry should be kept in a clean and dry place, such as a jewelry box, a case that is fabric lined, a jewelry pouch or a tray. With your purchase from Rocks2Rings, you will receive a special box that is designed to protect your jewelry. These boxes are a great way to store your jewelry.  Always store each necklace separate. This will help to keep your necklaces from tangling. 

Can I wear my jewelry to the beach or in the water?

At Rocks2Rings, we love spending time outdoors, but just like it can harm our skin with too much exposure, it can also damage jewelry over time. Although our pieces are made with the highest quality materials, we highly recommended you remove your jewelry before swimming or bathing. If you do decide to wear jewelry on those sun-filled days, please rinse them with fresh water and pat dry before that sun sets and follow these tips below.

Most of our Stainless Steal is plated in either rhodium (which is made from platinum), or 18kt yellow.  This gives an extra protection to Stainless Steel. Although our Stainless Steel pieces will not change color, please understand that seawater is very corrosive. This is true for anything that saltwater comes in contact with. Avoiding seawater when wearing Stainless Steal, or even our Gold pieces is the best option. But if you desire to wear your pieces in the ocean, we highly suggest you thoroughly rinse them with fresh water after every ocean-filled day. 

Pools and hot tubs have many chemicals that can degrade all jewelry to the point of disintegration. These chemicals can even damage and discolor precious metals like gold and platinum. When Stainless Steel is exposed to chlorine, it is not uncommon for it to tarnish and turn black. If Stainless Steel does get wet, don’t fret!  Simply rinse in fresh water and pat dry as quickly as possible.

Additionally, chemicals can erode a gemstone’s polish and finish, so you’ll definitely want to remove your gemstone jewelry before making a splash this summer. While that won’t happen quickly, if you plan on spending all summer poolside you may want to consider leaving jewelry at home.

A big part of the beach for many is getting that perfect tan. Most lotions and sprays won’t permanently damage your jewelry, however, they will get stuck into the crevices and form a film that may make your precious gems and metals look dull and dingy.

We hope these tips help!

For any other questions you may have 

please email us: sandra@rocks2rings.net

Updated June 28th, 2024